Video
From Tractor Welder to Hotpot Billionaire: The Haidilao Franchise Pivot
This business documentary traces one of the most astonishing success stories in the modern hospitality sector: the rise of Haidilao. Founded by a former tractor welder with zero culinary experience, the Chinese hotpot giant built a multi-billion dollar empire entirely on the back of legendary, almost absurdly attentive customer service. The video details their famous […]